Contact Us

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our web site easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• fax
• Snail Mail

Email:

For product information or assistance:
info@esvinylproducts.com

 

For the big boss:
Bob Douglas

 

For the Director of Operations:

Mike Phoebus

 

Project Manager

John Brittingham (JB)

 

Fence Sales:

Mark Bierman

 

For Accounting:

Karen Carey

 

Enclosure and Deck Sales:

Todd Williams

 

Shipping

John Duni

 

We will respond to you within 24 hours, during regular business hours.

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment would you like to send?

Complaint Problem Suggestion Praise

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Web Site Company Products Store Employee (Other) Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
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FAX

Please contact me as soon as possible regarding this matter.

Telephone:

Live Customer Care Center 302.436.9520 In Maryland 410.352.3091

Monday to Friday   7:30am to 5:00pm (EST) Saturday 9:00am to 1:00pm (April thru November)

Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

 

Offices will be closed from 12-24-08 to 1-5-09. Messages will still be monitored.

 

FAX:

302.436.9525

 

Snail Mail:

Send your inquiries to:

• Eastern Shore Vinyl Products
• Attention: Customer Care Center
• P.O. Box 168 - 4B Mason Drive .
• Selbyville, Delaware, USA
• 19975